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Privacy Policy

DATA PRIVACY POLICY

ALFARERIA ROSA SL is committed to ensuring that your personal information is protected and not used improperly. In this document we explain who is responsible for treatment, with what purpose your personal information is going to be treated, the legitimacy for the treatment, how we collect it, why we collect it, how we use it, the rights that assist you and it is also explained the processes that we have arranged to protect your privacy. By providing us with your personal information and using our websites, we understand that you have read and understood the terms related to the personal data protection information that is exposed. ALFARERIA ROSA SL assumes the responsibility of complying with current legislation on national and European data protection, and aims to treat your data in a lawful, fair and transparent manner.

Who is responsible for the processing?

The definition of responsible for processing is described in the General Data Protection Regulation, and it is as follows: «Responsible for the treatment» or «responsible»: the natural or legal person, public authority, service or other organization that, alone or together with others, determine the purposes and means of processing. All the companies of the group are in some way responsible for the processing of the personal information that they make of their clients. If you have any kind of query, comment or concern, or if you wish to make any suggestion about how we use the personal information in ALFARERIA ROSA SL, you can send an email to info@alfareriarosa.com

Company: ALFARERIA ROSA SL
Tax Id.: B49277981
Address: 9, Main Road ZIP 49280 Pereruela / Zamora
E-mail: info@alfareriarosa.com
Telephone: +34 980 051 023

For what purpose do we collect your personal information?

The main reason why we collect your personal information is to facilitate and improve the service, which you as a customer expect from us. We collect your personal information to manage your purchases, orders or requests made to us through our web pages, by phone or in a paper form.

Below, we include the main purposes that we have identified:

§ Provide customers with the payment of any product or service offered by the company

§ Management of the contracting of products or services offered

§ Create and manage a personal account with a unique registry to be used in the acquisition of products and services offered

§ Keep you informed about our latest products, offers and opportunities if you give your consent etc

§ Submission of commercial advertising communications by e-mail, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that enables commercial communication. Said commercial communications will be related to products or services offered by the provider, as well as by the collaborators or partners with whom the latter would have reached an agreement of commercial promotion among its clients. In this case, third parties will never have access to personal data. In any case, commercial communications will be made by the provider and they will be about products and services related to the provider's sector.

§ Conduct statistical studies.

§ Process orders or any type of request that is made by the user through any of the contact forms that are made available to the user on the company's website

§ Forward the newsletter on the website.

§ Others

The channels that we usually use are: electronic mail, postal mail, telephone, SMS, Push message, but only if you give us your consent. Capture of images of people and vehicles for security reasons and help in emergency plans and evacuation of buildings. Management of personnel selection.

How do we collect information about you?

Collect personal information about you.

Client form.

How can you modify the way we contact you to inform you about our products, services? E-mail: info@alfareriarosa.com

Who can we communicate your personal information to?

Those necessary for the provision of the service, giving express consent for the assignment to the transport company The provider expressly informs and guarantees users that their personal data will not be transferred in any case to third companies, except for the management of the sale and that whenever there was to be some kind of transfer to others of personal data, previously, the express, informed, and unequivocal consent of the holders would be requested. All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the user. In case all the data are not provided, the provider does not guarantee that the information and services provided are completely adjusted to their needs.


How long do we store your personal information?

We only store your personal information to the extent that we need it in order to use it according to the purpose for which it was collected, and according to the legal basis of its treatment in accordance with applicable law. We will keep your personal information as long as there is a contractual and / or commercial relationship with you, or while you do not exercise your right of deletion, cancellation and / or limitation of the processing of your data. In these cases, we will keep the information duly blocked, without giving any use, while it may be necessary for the exercise or defense of claims or may derive some kind of judicial, legal or contractual responsibility for their treatment, which must be attended to and for which your recovery is necessary.

How can you exercise your rights?

You have the right to have control over the personal information that we collect, in this way we also make sure that it is accurate and truthful. You have the right to obtain access to your personal information, as well as to request the rectification of inaccurate data or, where appropriate, request the deletion when, among other reasons, the data is no longer necessary for the purposes that they were collected.

In certain circumstances, and for reasons related to your particular situation, you may object to the processing of your data. Your personal information will no longer be processed for those purposes for which you have expressed your opposition. In the same way you can exercise the right of limitation of the treatment of your personal information, requesting the conservation of the same. In certain circumstances, you may request the portability of your data to another data controller. You can exercise your rights without any cost, and receive a response within the deadlines established by current legislation on data protection, choosing between the following means

By written and signed request addressed to Social Reason: ALFARERIA ROSA SL Address: 9, Main Road Zip 49280 Pereruela / Zamora., A photocopy of the applicant’s ID Card must be attached. A request must be sent along with a photocopy and / or scanned copy of the applicant's ID card to the email address info@alfareriarosa.com

Address: 9, Main Road ZIP 49280 Pereruela / Zamora
E-mail: info@alfareriarosa.com

In the same way, the provider has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data that he treats, as well as to avoid its loss, alteration and / or access by unauthorized third parties.

IP ADDRESSES

The website's servers can automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is registered in a server’s activity file duly registered that allows the subsequent processing of the data in order to obtain only statistical measurements that allow knowing the number of page impressions, the number of visits made to web services, the order of visits, the access point, etc.

SECURITY

The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these purposes, the user / client accepts that the provider obtains data for the purposes of the corresponding authentication of the access controls.

Any recruitment process or others that involves the introduction of personal data of a high nature (health, ideology, ...) will always be transmitted through secure communication protocol (Https: //, ...), so that no third party has access to information transmitted electronically.

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FEDEF

European Regional Development Fund
A way to make Europe

Alfarería Rosa S.L. has been a beneficiary of the European Regional Development Fund whose objective is to improve the competitiveness of SMEs and thanks to which an Internationalization Plan has been launched in order to improve its competitive position abroad during the year 2017. For this it has been supported by the XPANDE Program of the Chamber of Commerce of Zamora.

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